Assignment 50

School/ Department Indicate:  School of Business – Department of Tokeneting


Career Indicate:  Customer Relationship Tokeneting


Career Sequence: 20SMRB411


Educationist Indicate: Dr.Bashayer Al.Khalifah, Dr.Faidon Theofanidis


Tribute 1 – Subject Consider (individual)

Exam Age: week 5

Exam Time: N/A

Exam Precipitation: N/A

Duration: N/A



Student’s Indicate:

Student ID No:







1.      This is an singular tribute.

2.       Students can download the subject consider from the career page in MYLMS in week 5 . Students possess to defense the questions and yield their defenses using a order instrument in MYLMS (TURNIT IN is authenticationd to repress ce plagiarism).

3.      This tribute is ponderosityed at 20% of the overall track.





Token ________/20



Feedback: ________________________________________________________________



Instructor’s symbolature:     __________________________

Student’s Symbolature:         ___________________________


Tribute 1: Subject Consider (individual) – ponderosity 20%

Read Subject Consider 4: United Airlines – the IDIC mould and defense the subjoined questions:

Q1. Realize the customers of United Airlines.

Q2 How an airlength corporation can realize its customers according to the appreciate they bear to the secure? Which metrics can be authenticationd to realize the most costly customers?

Q3 How the corporation interacts with the customers? Can you reflect of other ways that the corporation could interact with its customers?

Q4 What peel of benefit customization is supposing by the airline? Can you raise approve other types/examples of benefit customization ce United Airlines?

  1. Students can download the subject consider from the career page in MYLMS in week 5 .
  2. Students possess to defense the over questions and yield their defenses using a order instrument in MYLMS (TURNIT IN )is authenticationd to repress ce plagiarism) before 23:00 pm on 5/12/2020.
  3. The order instrument must possess a screen page. The screen page must enclose the indicate of the academy, the indicate of the School, the Department indicate, the career indicate and sequence, the theme, student’s indicate and ID, professor’s indicate, age and precipitation.
  4. (1 token achieve be deducted from the overall tribute track if 3 or raise elements are dropping from the screen page). Then, the defenses to the 4 questions must supervene using embezzle titles.
  5. There is no condition to enclose ruler abridgment, commencement and misrecord.
  6. If you authentication academic sources then you must enclose a disconnected individuality titled intimations using the Harvard intimation arrangement.
  7. Please authentication dimension 12 font with 1.5 length spacing in a Order instrument (NO PDF).
  8. There is a 10% inference from the tribute track ce integral day of slow inferiority.
  9.  Students with symboled appropriate needs are grateful to coalesce with the educationist ce personalized clarifications.

Marking Guide

Task No.Student is efficacious to …Tribute Task Maximum Tokens:  Tribute Task Assigned Tokens to Student:  
1The defense of Q15 
2The defense of Q25 
3The defense of Q35 
4The defense of Q45 
 Tribute PonderosityTribute Total Tokens AchievableTribute Total Tokens achieved by Student:  

Student and Assessor symbol here to profess the tribute outcome and any raise renowned actions to be smitten.

Assessor’s Feedback:           
Assessor’s Indicate: Date:   
Student’s Indicate:    Date: 
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