Question 1 (50 Marks)
Facilitate Administration is an free arrangement not attributable attributable attributable simply a conceive of prepare give-heed-to (ISACA, 2015)
Aftercited a fresh merger Totalied Irish Bank of Ireland is the dominant bank in Ireland with 192
branch locations. Most representation holders accept been with Totalied Irish Bank of Ireland gone-by at meanest a
year antecedently it was smitten open by the synod who had been the elder shareholder. Prior to
IPO the Bank concentrated on maintaining profitability and customer mean by focusing on keeping
customer use cogent although it had to expiation cannonade in erection and operations to
The CIO had the Director of Technology Operations demonstadmonish the elder facilitates definite year (view table
below) quiescent hasn’t had the budobtain to do any composition on this. A netcomposition diagram is ardent beneath.
Figure: Totalied Irish National Bank of Ireland Netcomposition Diagram
The not attributable attributablees from three interviews with Netcomposition Operations, Depression Reanimation and Technology
Operations are besides advantageous.
Zsingle B Facts
Interview: Netcomposition Operations
‘So what we accept is basically single wide netcomposition disunited into span sub-networks, which we are calling
‘Zones.’ Zsingle A used to be single bank, Zsingle B the other.
Zsingle A is meand on corpoveritable servers. It has span facts capitals, and it’s where we accept the Internet
perimeter – single tour into each facts capital, luxuriant so that we don’t lavish withivity if we
lost single of those facts capitals. Zsingle B uses a implied server erection amid single wide facts capital,
environing 80 miles far from the other span. We’ve got total three facts capitals united by high-speed
fibre, quiescent our branches and ATMs with aggravate Internet VPNs. Any Internet exchange reaching Zone
B concludes by restraintm of the Zsingle A perimeter.
At this aim, total of our innovating user representations are nature created in Zsingle A, quiescent there are quiescent some
Zsingle B representations from antecedently the merger. Users can log into either zone, quiescent admin privileges singly
composition amid their inbred zones. We besides accept some applications that endure in twain zones, not attributable attributable
luxuriant quiescent quite disunited instances from antecedently the merger’.
Interview: Depression Reanimation
‘You’ve already heard environing how we accept span unanalogous Zones, proper? Well, the zones accept quite
unanalogous erections, so each has its confess depression reanimation drawing.
Zsingle A is restraintmal up on a violent-residence mould, free-passive. Facts capital 1 is earliest, facts capital 2 obtains
copies of integral resuscitation so the facts is up to era. If facts capital 1 goes down, the servers in
facts capital 2 not attributable attributableice and conclude online. The technical failaggravate catchs close than 15 minutes, quiescent
everysingle from facts capital 1 has to obtain quenched to facts capital 2 to indeed accept sustainable simultaneousness.
It’s 20 miles far, so it can catch up to an hour with exchange.
Zsingle B is quite unanalogous. Implied servers. If facts capital 3 goes does, we deficiency to activate host
systems, repair endups of the implied servers and then repair facts. There’s no violent residence, quiescent
there’s leased tonnage at a contractor residence 100 miles far. They draw the endups, recover
everybeing and restraintmal up a VPN end to Zsingle A. Start to achieve, it catchs environing 12 hours’.
Interview: Information Confidence
‘We indeed got hammered aggravate the gone-by year. Not attributable attributable attributable at the perimeter, of sequence. We’ve got standard
confidence suites in locate restraint twain tours, firewalls scaled to 130% of natural exchange and proxies, AV
suite restraint the mail—the common trash. Robust configurations recommended by US CERT.
Actually, our perimeter is probably cogenter than most of our competitors’ networks. Inside is a
unanalogous anecdote. Staff shears, postponed projects—we used to do confidence awareness inoculation across
the compositionforce, quiescent that got shear. Definite month, we did a standard to view who would click on a phishing
email? 67% of fellow-creatures here did it. We’re indeed assailable.
And the being is, I can’t mention what the intimidation is. We’ve got those IDS sensors going extempore total of the date,
alarm, warn—total hours. Quiescent we repress and it’s not attributable attributablehing. False positives. I don’t accept the staff to try
and strain them. Policy says that integral warn obtains repressed, quiescent it’s probably closer to half of them.
Maybe close. It’s callous to speed beings to cause with no interior monitoring. At meanest we accept client
1. Explain what is meant by ‘Facilitate Administration’ in an IT texture in organisations. Quenchedline the
four clew steps which conceive sunder of a compendious facilitate administration entrance in an
organisation. (12 Marks)
2. Review the roll of facilitates signed by the Director of Technology Operations. Restraint each facilitate,
domiciled on your interviews:
a. Estimate the difficulty in detecting the intimidation occurrence ardent general capabilities.
b. Demonstadmonish a exposure that aligns with the intimidation occurrence.
c. Summarise a practicable conclusion associated with the facilitate.
d. Suggest a practicable collapse address restraint the facilitate.
3. Picked the most solemn facilitate meand on your toll and your discernment of the
enterprise facilitate proneness. Explain the rationalistic subsequently your precious. (5 Marks)
4. Which of the aftercited uses facilitate scenarios when estimating the presence and collision of
significant facilitate to the structure?
(Rank these acceptances in affinity giving a tiny vindication restraint each)
A. An IT audit
B. A confidence flexion analysis
C. A intimidation and exposure toll
D. An IT confidence toll
Category Intimidation Occurrence Targeted Asformal or Resource IT Facilitate Category
Erection Regional occurrence affecting
Environm’al Loss of cooling tonnage
amid a facts capital
Corpoveritable or IT Infrastructure:
Facts capital 3
Information Customer facts avenueed
Clew conversance lost due
to employee departures
Applications, IT Infrastructure Operations/Service
QUESTION 2 (25 Marks)
In the texture of IT drawingning, characterize between a Goal, Critical Success Factors, Clew
Performance Indicators and Metrics. (9 Marks)
Taking an organisation you accept learned, restraint single of the non-financial perspectives in the
Balanced Scorecard quenchedline a natural concrete, appraise, tarobtain and leadership.
When reviewing IS strategies, an IS evidence can BEST assess whether IS address supports the
organizations’ occupation concretes by determining whether IS:
(Tally to each declaration placing in in adjust or consequence with a tiny rationale restraint your
A. has total the personnel and equipment it deficiencys.
B. drawings are harmonious with administration address.
C. uses its equipment and personnel efficiently and effectively.
D. has satisfactory abundance tonnage to tally to changing directions.
QUESTION 3 (25 Marks)
In some organisations IT is cecible as a ‘require entre’. Explain what it meant by this entrance,
draft why it dominion be used and the collision this has on the IT Department. (8 Marks)
Discuss IT portfolio administration as a manner of managing and assessing cannonade by an
organisation in IT. (5 Marks)
An organisation is reviewing its portfolio. There are span competing proposals which the CEO has
to picked between.
Calculated the Payend Period and the Allowanceed Payend Period restraint each of the projects in
the table beneath, indicating which would be beloved ardent a allowance admonish of 10% and payback
period of three years.
Cash Flows Project Single Project Span
Initial require $10,000 $15,000
Year Single $4,000 $7,000
Year Span $4,000 $5,500
Year Three $4,000 $4,000
QUESTION 4 (25 Marks)
Draft three general holy challenges which countenance a natural organisation in managing
information. (9 Marks)
Restraint the span sunders beneath, tally to each declaration placing in in adjust or consequence with a tiny
rationale restraint your acceptance.
(I) The PRIMARY concrete of confidence awareness inoculation is to:
A. fix that confidence policies are unravel and implicit.
B. succor confidence-conscious employee behaviour.
C. encounter lawful and regulatory requirements.
D. deposit employees on not attributable attributableice in subject follow-up resuscitation restraint nonobservance is expedient.
(II) An prophylactic troop is using veritable customer facts restraint standarding purposes. What would be the
IS evidence’s BEST advice to enclose this mould?
A. Review the avenue propers.
B. Fix that customer facts are encrypted.
C. Perconceive facts sanitization.
D. Fix that singly interior administrators can contrive the factsbase.
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