THE EVALUATION OF SATIFSCATION WITH CAR RENTAL SERVICE STUDY

1. The strongest point is the novelty of the topic of the study. The
weakest points are methodology and technical merit. The paper seems a
simple descriptive analysis., I expected a more extended and deeper
explanation of methodology. In this context if I have a look at one of the
most recent books describing the different research Methods in tourism
(See: Handbook of Research Methods in Tourism. Edited by L. Dwyer, A. Gil
and N. Seetaram. Edward Elgar Publishing. Northampton, USA) -that includes
qualitative methods- descriptions include more details about regular
procedures.
(Please make sure you have list the handbook of research methods in tourism in reference and add the in-text citation in several part of the editing manuscript)

2. The contribution to the area of study is currently limited they
recommendation would be to undertake deep modification if the paper has to
be published…..

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