Posted: June 11th, 2024

Roles and Functions in Staffing

Roles and Functions in Staffing

 
1. Determining Appropriate Staffing Levels for Adequate Patient Care
Determining appropriate staffing levels is crucial to ensure adequate patient care and positive outcomes. Huston (2023) discusses several approaches, including the implementation of patient classification systems (PCSs) and workload measurement systems. PCSs categorize patients based on their acuity level and associated nursing care needs, helping determine the required number and skill mix of nursing staff. Workload measurement systems evaluate work performance and resource requirements by capturing data such as census, care hours, patient acuity, and patient activities, providing a more accurate prediction of nursing resources needed.
Saville and Griffiths (2021) suggest that a combination of methods, including PCSs, workload measurement systems, and professional nursing judgment, may be the most effective approach. This allows consideration of patient acuity, staff expertise, and unit-specific factors. For instance, a unit with a higher proportion of complex cases may require more experienced nurses, even with the same patient-to-nurse ratio as another unit.
Additionally, some states have enacted legislation mandating minimum nurse-to-patient ratios, with California being the only state currently enforcing such ratios in hospitals and long-term care facilities (Huston, 2023). However, the effectiveness of mandated ratios in improving patient care remains debated, as they may lack the flexibility to account for variations in patient needs, staff expertise, and available resources.
2. Full-Time Equivalent (FTE) and Determining Required FTEs for 24/7 Nursing Unit Staffing
A full-time equivalent (FTE) is a unit used to measure the workload of an employed person, making workloads comparable across different contexts (Huston, 2023). In nursing, FTEs are used to determine the staffing requirements for a nursing unit that operates around the clock.
Ensuring adequate staffing levels is a critical responsibility for nurse leaders and managers to provide quality patient care while maintaining fiscal responsibility. The concept of full-time equivalent (FTE) serves as a valuable tool in determining staffing needs by measuring an employed person’s workload and allowing comparisons across different contexts.
In the nursing profession, FTEs are particularly useful for calculating the required staffing levels to maintain 24/7 coverage. This calculation involves considering factors such as the desired nurse-to-patient ratio, the number of shifts per day, and the number of staff required per shift. For instance, if the goal is to maintain a 1:4 nurse-to-patient ratio with three 8-hour shifts, the required FTEs would be calculated by multiplying the number of nurses per shift by the number of shifts per day and then dividing by the productive FTE hours (e.g., 40 hours/week for 1.0 FTE).
The calculation accounts for absences, vacation, training, and factors impacting needs. If three nurses per 8-hour shift maintain a 1:4 ratio, nine nurses are required per day (3 x 3 shifts). With 1.0 FTE as 40 hours, nine nurses represent 9.0 FTEs for 24/7 coverage (9 nurses x 40 hours / 40 productive hours). However, this baseline FTE excludes missed hours. Assuming each nurse misses 10% for vacation/sick leave, the required FTEs increase to 10 (9 / 0.9 to cover missed hours).
Staffing needs change with patient acuity, so FTE calculations require regular evaluation and adjustment. Proper FTE estimates ensure adequate 24/7 staffing, promoting quality care. Miscalculating risks under- or over-staffing, jeopardizing care standards and wasting resources..
3. Pros and Cons of Self-Scheduling for Nurse Staffing
Self-scheduling, as discussed by Huston (2023), is a staffing method that allows nurses within a unit to construct their own schedules rather than having schedules created by management. This approach offers several advantages. Firstly, it provides nurses with increased autonomy and flexibility, allowing them greater control over their work environment. This can lead to improved job satisfaction and reduced staff turnover rates, as nurses feel empowered and have better work-life balance.
However, Huston (2023) also highlights potential drawbacks of self-scheduling. Implementing this method can be challenging, requiring strong leadership skills from the nurse manager to support the staff throughout the process. Patience and perseverance are crucial as the team navigates the transition. Additionally, if not managed properly, self-scheduling may result in overstaffing or understaffing, which can compromise patient care and organizational efficiency.
Furthermore, ensuring fairness and consistency in scheduling among staff members can be difficult with self-scheduling. Some nurses may inadvertently receive preferential treatment or have more requests granted than others, leading to potential conflicts or perceived favoritism within the unit.
Huston (2023) also notes that self-scheduling may not be suitable for all units or organizations, particularly those with high patient acuity or rapidly changing staffing needs. In such dynamic environments, a more centralized scheduling approach may be more appropriate, as it allows for greater flexibility and responsiveness to fluctuating staffing requirements.
While self-scheduling offers benefits in terms of staff autonomy and job satisfaction, Huston (2023) emphasizes the importance of carefully evaluating the potential advantages and disadvantages within the specific organizational context to determine the most appropriate staffing approach.
4. The Need for Supplemental Staffing and Possible Alternatives
Huston (2023) discusses the need for supplemental staffing, such as the use of agency nurses, travel nurses, or float pools, to address staffing shortages, unexpected increases in patient census or acuity, or to fill gaps in scheduling. While these staffing solutions provide scheduling relief, their continuous use can be expensive and may result in poor continuity of nursing care, as supplemental staff may not be familiar with the organization’s policies and procedures.
As alternatives to supplemental staffing, Huston (2023) suggests implementing flexible scheduling options, such as flextime or self-scheduling, which can improve staff satisfaction and retention. Cross-training staff to work across multiple units can also help address staffing needs more efficiently.
Huston (2023) further emphasizes the importance of proactive recruitment and retention strategies, as well as addressing underlying issues contributing to staff shortages, such as workload, burnout, and work-life balance. These strategies can help alleviate the need for supplemental staffing by maintaining a stable and satisfied workforce.
However, Huston (2023) acknowledges that supplemental staffing may still be necessary in certain situations, such as during periods of high patient acuity or unexpected staffing shortages. In such cases, it is crucial to carefully evaluate the cost-effectiveness and potential impact on patient care to ensure that the use of supplemental staffing is appropriate and sustainable. Regular monitoring and adjustment of staffing levels based on patient needs and available resources are essential.
 
References:
Huston, C. J. (2023). Leadership roles and management functions in nursing: Theory and application (11th ed.). Wolters Kluwer Health.
Saville, C., & Griffiths, P. (2021). Ward staffing guided by a patient classification system: A multi-criteria analysis of “fit” in three acute hospitals. Journal of Nursing Management, 29(7), 2260-2269.

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