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Posted: April 29th, 2018
Why does conflict resolution not always work in interpersonal conflicts?
Conflict resolution is the process of finding a peaceful and mutually acceptable solution to a dispute or disagreement between two or more parties. It involves communication, negotiation, mediation, and sometimes arbitration or litigation. Conflict resolution can be applied to various domains, such as interpersonal, organizational, international, or environmental conflicts.
However, conflict resolution does not always work in interpersonal conflicts, which are conflicts that arise between individuals who have personal, emotional, or relational ties. There are several reasons why conflict resolution may fail in these cases, such as:
– The parties have incompatible goals, values, or interests that cannot be reconciled.
– The parties have strong negative emotions, such as anger, resentment, or fear, that prevent them from listening to each other or finding common ground.
– The parties have different communication styles, cultural backgrounds, or personality traits that create misunderstandings or misinterpretations.
– The parties have a history of unresolved conflicts, mistrust, or power imbalance that affect their current relationship.
– The parties lack the skills, resources, or willingness to engage in constructive dialogue or compromise.
Therefore, conflict resolution may not always work in interpersonal conflicts if the parties are not ready, able, or willing to cooperate and find a win-win solution. In some cases, conflict resolution may even worsen the situation by escalating the conflict, creating resentment, or damaging the relationship. In such cases, it may be better to avoid the conflict, accept the difference, or end the relationship.
References:
– Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. Penguin Books.
– Lulofs, R. S., & Cahn, D. D. (2010). Conflict: From theory to action. Pearson.
– Wilmot, W. W., & Hocker, J. L. (2017). Interpersonal conflict. McGraw-Hill Education.
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